This translation is provided for information only — the French version is the one that prevails.
Wedding terms of sale
Quote-based services. Last updated: 6 septembre 2026.
Company information
KIDAYS SAS, share capital €590 — Paris Trade and Companies Register: 902 330 182. SIREN: 902 330 182. SIRET: 902 330 182 00012. Intra-EU VAT number: FR15902330182. Registered office: 20B rue Hippolyte Maindron, 75014 Paris. Email: [email protected]. Telephone: 06 64 73 43 45.
Article 1 – Purpose
These terms govern the entertainment services offered by KIDAYS at weddings and similar events.
Article 2 – Quote and order
Every service is quoted for. The order is deemed firm and final once the quote has been approved, these terms accepted, and the deposit actually received through Stripe.
Article 3 – Price and payment terms
Payments are made exclusively through the secure Stripe payment links provided by KIDAYS.
3.1 Deposit. A deposit of 30% of the total is required when ordering. After you accept the quote, KIDAYS contacts you before manually sending the deposit payment link. The deposit constitutes a firm commitment and is non-refundable if the Customer cancels.
3.2 Balance. The remaining 70% is due 14 days before the event. The balance payment link is sent automatically that day at 10 am Paris time, unless it has already been sent or the balance has been paid. If the quote is accepted late, article 3.3 applies. If the balance is not received within the applicable period, KIDAYS reserves the right to suspend or cancel the service, which is then treated as cancelled by the Customer.
3.3 Late acceptance. If you accept the quote after the scheduled time for the automatic balance email, KIDAYS contacts you to agree payment arrangements before manually sending the required payment links. Accepting the quote does not automatically send a payment link.
Article 4 – Travel costs
Travel costs are paid directly to the host on the day of the event, on the terms set out in the quote.
Articles 5 and 6 – Cancellation
Article 5 – Cancellation by the Customer. If the Customer cancels, the deposit is retained by KIDAYS. If the balance has already been paid, the sums paid are also retained by KIDAYS, save by exceptional commercial agreement.
Article 6 – Cancellation by KIDAYS. If it becomes entirely impossible to deliver the service, all sums paid are refunded in full. No other compensation may be claimed, save where mandatory legal provisions state otherwise.
Article 7 – Running of the event
The entertainment team normally arrives 45 minutes before the scheduled start and delivers the service for the full duration set out in the quote.
Around 10 days before the event, a host will contact the Customer to finalise the arrangements.
Article 8 – Late arrival
30 to 60 minutes late: 30% compensation. 60 to 90 minutes late: 50% compensation. More than 90 minutes late: 100% refund.
Article 9 – Team quality, liability, force majeure, insurance, data, governing law
The hosts working for KIDAYS are independent contractors. KIDAYS operates selection and incentive processes (competitive pay and bonuses) to secure teams that are qualified, motivated and committed on the day. KIDAYS is bound by an obligation of means.
No liability arises in the event of force majeure within the meaning of article 1218 of the French Civil Code. KIDAYS holds professional public liability insurance. Data is processed in accordance with the GDPR. These terms are governed by French law.
Consumer mediation
In accordance with articles L. 612-1 et seq. of the French Consumer Code, if a dispute remains unresolved after a written complaint to Kidays, the consumer may refer it free of charge to the consumer mediator to which we belong:
SAS Médiation Solution, 222 chemin de la Bergerie, 01800 Saint Jean de Niost
Website: https://sasmediationsolution-conso.fr/
Email: [email protected], Phone: +33 (0)4 82 53 93 06 (Mon-Fri 8am-8pm, Sat 8am-12pm)